FAQs

FAQs

What is Vital Direct?

Vital Direct is a health plan created by Health Compass Inc. It offers access to a wide range of healthcare services—all for $0 co-pays and no deductibles, for an affordable monthly subscription fee.

Why did Health Compass Inc. create Vital Direct?

Vital Direct was created to support self-employed individuals and those with high-deductible plans, or limited coverage who still need affordable, everyday healthcare.

How is Vital Direct different from traditional insurance?

Traditional health plans often come with high co-pays, deductibles, and surprise bills. Vital Direct removes those barriers, covering everyday care for zero co-pays and no deductibles.

Can I use Vital Direct if I already have health insurance or a major medical plan?

Yes. You can use Vitall Direct to complement other coverage.

Who is covered by my Vital Direct plan?

Coverage extends to you, your spouse or domestic partner, and your dependent children. To ensure they receive coverage, be sure to add them to your profile in the member portal.

What services are included with Viital Direct?

With Vital Direct, you’ll pay $0 co-pays and no deductibles for:

  • Virtual Primary Care
  • Virtual Urgent Care
  • Prescriptions (1,000+ generic medications at 80,000+ pharmacies)
  • 3,500+ lab tests at LabCorp and Quest Diagnostics
  • Virtual counseling with licensed therapists
  • Patient navigation and hospital bill advocacy
  • Facial scans for health monitoring
How can I purchase Vital Direct?

You can purchase Vital Direct for $165/month through a broker who will provide a link to enroll. If you don’t have a broker, please contact us. If you enroll between the 1st and 14th, your coverage will start the next day. If you enroll between the 15th and the end of the month, your coverage will begin on the 1st of the following month.