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Breaking Down the Hidden Costs of Delayed Employee Care

Published May 8th, 2025 by Health Compass Inc

When businesses think about healthcare costs, they often focus on premiums, deductibles, and copays. But one of the most expensive—and often overlooked—factors is delayed employee care.

At Health Compass Inc., we help businesses tackle this hidden issue head-on with smarter healthcare solutions like Vital110. If your team struggles to access timely, affordable care, it is not just affecting their health—it is quietly hurting your bottom line too.

Here is a closer look at why delayed care is costing companies more than they realize, and how smarter benefits can reverse the trend.


What Is Delayed Employee Care?

Delayed care happens when employees put off seeking medical attention for health concerns, either because:

  • They cannot afford the cost of care

  • They cannot get an appointment quickly enough

  • They worry about missing work or using PTO

  • They underestimate the severity of their symptoms

Without early intervention, small health issues can quickly escalate into serious—and far more expensive—medical problems.


The Hidden Financial Impact of Delayed Care

Ignoring the problem does not make it go away. It makes it costlier. Here are the hidden ways delayed care chips away at your business:

1. Increased Emergency Room Visits

When employees cannot access affordable, convenient care early, minor issues often become emergencies. Emergency room visits are among the most expensive types of healthcare services—and they drive up both individual costs and group insurance premiums.

2. Higher Chronic Disease Rates

Conditions like diabetes, hypertension, and heart disease can often be managed—or even prevented—with early intervention. Delayed care allows these conditions to worsen, leading to higher long-term treatment costs, specialist visits, and prescription expenses.

3. More Sick Days and Absenteeism

An untreated health problem often results in more time away from work. Whether it is extended sick leave or repeated absences, this reduces productivity, disrupts workflows, and strains teams already operating at full capacity.

4. Increased Presenteeism

Even when employees come to work sick, their performance suffers. Studies show that presenteeism—being physically at work but not functioning effectively—can cost employers more than absenteeism itself.

5. Higher Turnover

Employees who feel unsupported when it comes to their health are more likely to leave for a company that prioritizes their well-being. Replacing an employee costs businesses between 50 percent and 200 percent of the employee’s annual salary.

Delayed care can be the tipping point that leads talented employees to look elsewhere.


Why Traditional Healthcare Models Make the Problem Worse

Conventional insurance plans often create barriers to early care:

  • High deductibles and copays discourage employees from seeing doctors early.

  • Long appointment wait times frustrate employees who need timely attention.

  • Mental health support is difficult to access, leaving stress and burnout unaddressed.

When employees cannot easily and affordably access care, they delay it—and the cycle continues.


How Vital110 Solves the Problem

At Health Compass Inc., we designed Vital110 to remove the barriers that cause delayed care. Here is how Vital110 changes the equation:

  • Free Virtual Primary and Urgent Care: Employees can get immediate access to doctors, day or night, with no travel, no copays, and no delays.

  • Preventative Screenings and Wellness Assessments: Health issues are detected early, before they turn into costly conditions.

  • Mental Health Resources: Confidential support is available at no cost to help employees manage stress, anxiety, and burnout.

  • No-Cost Prescriptions for Generics: Employees can afford the medications they need without financial hardship.

  • Care Navigation: Employees are guided to the right services at the right time, minimizing unnecessary expenses and complications.

By making healthcare convenient, proactive, and affordable, Vital110 keeps employees healthier—and keeps businesses operating more efficiently.


The Long-Term Benefits of Addressing Delayed Care

When you remove barriers to early care, your business benefits from:

  • Lower overall healthcare costs

  • Reduced absenteeism and sick days

  • Improved employee engagement and productivity

  • Higher employee retention and satisfaction

  • Stronger workplace culture

Healthier employees drive healthier businesses.


Do Not Let Hidden Costs Hold You Back

Delayed care is a silent drain on company resources. Choosing a smarter healthcare solution now can lead to better outcomes, lower costs, and a stronger, more resilient workforce.

Ready to eliminate the hidden costs of delayed care?
Visit healthcompassinc.com/get-a-quote to get started with Vital110 today.


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