Virtual Care Is the New Normal—Why Your Business Needs to Catch Up

Telehealth isn’t the future of healthcare—it’s the present. Over the past five years, virtual care has shifted from a niche solution to an industry standard, embraced by employees across industries and demographics. What was once a temporary pandemic workaround is now a permanent expectation.

For employers, that shift represents both a challenge and an opportunity. Companies that fail to modernize their benefits with convenient, digital-first care risk falling behind—both in cost efficiency and in talent retention. At Health Compass Inc., we help businesses stay ahead with platforms like Vital110, which puts high-quality virtual care directly in your team’s hands—no delays, no copays, and no barriers.

Why Virtual Care Is No Longer Optional

Healthcare expectations have changed. Today’s employees value speed, simplicity, and access. They don’t want to sit in waiting rooms, delay care for weeks, or navigate confusing provider networks just to address basic health needs.

According to the American Medical Association, over 70% of employees say they prefer virtual options when scheduling routine visits or managing non-emergency conditions. And with increasing demands on time and flexibility, telehealth makes healthcare work around real life—not the other way around.

Virtual Care Benefits for Employees

Here’s what virtual care delivers that traditional models often don’t:

• 24/7 access to providers: No waiting weeks for appointments
• Care from anywhere: At home, at work, or while traveling
• No exposure risks: Avoid clinics and waiting rooms
• Convenience: Fit care into busy workdays or parenting schedules
• Privacy: Discreet access to mental health services and support

This level of access reduces delays, increases preventative care, and helps employees stay healthier year-round.

Why It Matters to Your Business

Virtual care doesn’t just benefit employees—it delivers measurable returns for your company:

• Lower absenteeism: Employees don’t need to miss work for routine care
• Reduced claims: Early intervention prevents costly complications
• Improved productivity: Healthy teams perform better
• Better engagement: Employees use benefits they can actually access

By removing barriers to care, you support a workforce that’s more resilient, more satisfied, and less likely to leave.

Vital110: Built Around Virtual Care

Vital110 was created to deliver modern, proactive healthcare through a virtual-first model. Instead of relying on outdated networks or confusing claims processes, Vital110 gives employees immediate access to the care they need—without the wait, the copay, or the complexity.

With Vital110, employees get:

• Free 24/7 virtual primary and urgent care
• Preventative screenings and lab testing
• Confidential virtual mental health counseling
• No-cost generic prescriptions
• A simple digital platform to navigate everything in one place

It’s healthcare that meets the expectations of today’s workforce—and it’s surprisingly affordable for businesses of all sizes.

Still Using a Traditional Model? Here’s What You Risk

Businesses that don’t adapt risk falling behind in several areas:

• Talent retention: Candidates are comparing your benefits to more modern options
• High utilization costs: Employees delay care, leading to ER visits and expensive claims
• Decreased engagement: Complicated access leads to frustration and underuse

Employees are already using virtual tools in every area of life—from banking to fitness to education. Healthcare should be no different.

What to Look for in a Virtual Care Partner

If you’re considering adding or upgrading virtual care, look for a platform that offers:

• Zero-cost care: Remove financial hesitation
• All-in-one access: No switching between systems for different services
• Preventative focus: Not just urgent care, but long-term wellness
• Mental health integration: Normalize support without stigma

Vital110 checks all these boxes and more, helping your business stay current and competitive.

Modernize Your Benefits Strategy

Healthcare shouldn’t be a burden—it should be a resource. Virtual care brings flexibility, speed, and savings to the forefront of your benefits strategy. And with the right partner, you don’t need to choose between affordability and quality.

Get a quote today and discover how Health Compass Inc. and Vital110 can help you bring smarter, more accessible healthcare to your team—wherever they are.